Effective Date: January 1 2025

Rilassare Cigars ("Rilassare Cigars," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products, or interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

We may collect the following categories of information:

• Name
• Email address
• Mailing address
• Billing address
• Phone number
• Date of birth or age verification information
• Payment information (processed through secure third-party payment providers)

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and similar tracking technologies

We may use your information to:

• Process and fulfill orders
• Verify legal age requirements for tobacco purchases
• Communicate regarding purchases and customer service inquiries
• Send promotional emails and marketing communications (where permitted by law)
• Improve our website, products, and services
• Detect fraud, security incidents, or unlawful activity
• Comply with legal and regulatory obligations

Rilassare Cigars sells products intended only for adults of legal smoking age. We do not knowingly collect information from individuals under the legal age required to purchase tobacco products in their jurisdiction.

If we become aware that we have collected information from a minor, we will take reasonable steps to delete that information.

We may use cookies, pixels, and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Analyze website traffic
• Improve user experience
• Deliver relevant advertising

You may control cookie settings through your browser preferences.

We do not sell your personal information.

We may share information with:

• Payment processors
• Shipping and fulfillment providers
• Website hosting providers
• Marketing and analytics service providers
• Government agencies or law enforcement when required by law

All third-party service providers are expected to maintain appropriate safeguards for your information.

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

If you opt in to receive marketing communications, we may send emails regarding products, promotions, events, and company news.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

Depending on your state or country of residence, you may have rights regarding your personal information, including:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Opting out of certain data processing activities
• Receiving information about how your data is used

To exercise applicable privacy rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Rilassare Cigars
484-949-0619